Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham ParkSalary Banding Range: £41,235 - £43,405Full Time 37.5hr working week - Permanent Position This roleMTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing and estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal and external services to meet the diverse range of needs of our customer base by delivering services both on an individual and local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs.This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common.This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be ..... full job details .....