OverviewYou will work independently, but with guidance from our Information Governance Manager, to manage our helpdesk, triaging incoming enquiries and responding or escalating as required. There will also be the opportunity for you to be involved with reviewing, improving, updating and implementing training materials, guidance, systems and processes.

Responsibilities

Manage the helpdesk and triage incoming enquiries, responding or escalating as required.

Review, improve, update and implement training materials, guidance, systems and processes as part of information governance.

Qualifications

A good understanding of the requirements of UK GDPR.

Experience of dealing with Subject Access Requests and Freedom of Information requests, or experience in a similar compliance environment.

Experience of managing a helpdesk, database or other recording system, including producing regular reporting.

Highly process driven.

About GLF SchoolsGLF Schools operates 43 primary and secondary schools in 7 Local Authority areas across the south of England. With over 10 years as a growing Multi-Academy Trust, we have over 2,000 colleagues and over 17,000 pupils. Our vision is to raise the aspirations and achievement of all children within our schools. We believe that every child can achieve the highest academic standards with a vibrant, challenging and rich curriculum. We work as a community whilst ensuring each school maintains its own unique identity and serves the needs of their local community; we are committed to ensuring all children and young people receive the best possible education.

Benefits

Access to our highly competitive pension scheme (LGPS)

Flexible working options

Generous holiday allowance

Work life and family friendly policies

Employee wellbeing initiatives

Career pathways and talent management

Access to a staff benefits portal

Community and collaboration working model

#J-18808-Ljbffr