OverviewOffice Administrator role at a well-established logistics business in Colnbrook. The role is suitable for someone who is organized, proactive, and comfortable handling a variety of tasks to keep business operations running smoothly.

Responsibilities

Customer Service:

Act as the first point of contact for visitors and guests.

Facilities and Office Management:

Arrange servicing, certifications, and remedial works for equipment/machinery. Organise business insurances and licences (Fleet, Goods in Transit, Public Liability, etc). Order office and operational supplies (with finance approval).

Human Resources:

Handle day to day HR administration, escalating to outsourced HR provider when needed.

Audit and Compliance:

Lead site audits, inspections, investigations, and customer visits (AEO, CAA, ETSF, MOU, ISO). Conduct regular compliance checks on customs entries. Set up new suppliers/customers following internal processes. Support contract negotiation with suppliers/customers.

Training:

Coordinate refresher and new starter training in line with renewal dates. Monitor training compliance (including monthly X-ray training).

Health and Safety:

Arrange statutory risk assessments and safety testing. Log and report incidents/accidents.

IT Support:

Act as the first point of contact for IT queries, escalating to outsourced IT provider when needed.

Candidate Requirements

GCSEs (A–C) in Maths and English or equivalent.

Strong interpersonal and customer service skills.

High attention to detail with strong organisational ability.

Able to work both independently and as part of a team.

Flexible and proactive with the ability to multitask under pressure.

2+ years’ experience in a similar administrative role.

Knowledge of logistics industry standards and accreditations.

Job Details

Seniority level:

Entry level

Employment type:

Full-time

Job function:

Administrative

Industries:

Transportation, Logistics, Supply Chain and Storage

Location notes: Colnbrook, England, United Kingdom.

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