Housing Officer Fulltime Monday to Friday 9am to 5.50pm - based on site in Slough managing blocks of flats. £28,000 per annum. We are seeking a dedicated and organised Housing Officer to join our team. The successful candidate will be responsible for managing housing-related administrative tasks, providing excellent customer service to tenants, and ensuring smooth communication between residents and management. This role offers an opportunity to work within a supportive environment, contributing to the effective operation of our housing services. The position is paid and suitable for individuals with a keen eye for detail and strong organisational skills. Responsibilities Manage tenant records using property management software, ensuring accuracy and confidentiality Handle all aspects of data entry related to housing allocations, rent payments, and maintenance requests Provide exceptional customer service via phone and via emails maintaining professional phone etiquette at all times Assist tenants with queries regarding housing repairs and disputes and complaints. Daily updates and interaction with onsite caretaker Coordinate with maintenance teams to address repair requests promptly and efficiently Log all jobs on to the system. Organise and maintain administrative documentation related to all repair jobs completed and outstanding Support the organisation in all other office duties Experience Previous experience in office administration or property management is ..... full job details .....