An excellent opportunity has arisen for an experienced Receptionist to join a well-established, community-focused housing provider in East Renfrewshire.This organisation is a registered charity with a strong reputation for delivering safe, affordable, and high-quality homes while supporting tenants and the wider community to live happy, healthy, and fulfilled lives.The RoleThe successful candidate will provide a professional front-of-house service and act as the first point of contact for tenants, visitors, and partners. This role requires excellent customer service skills, proven reception experience, and the ability to handle queries confidently and effectively.Key ResponsibilitiesWelcoming and assisting visitors in a friendly, professional mannerHandling incoming calls and emails, directing enquiries appropriatelyManaging reception duties including visitor sign-in and appointment coordinationSupporting tenants with queries, applying problem-solving skills to provide effective solutionsCarrying out general administration such as data entry, filing, and updating recordsWorking collaboratively with colleagues to ensure smooth day-to-day operationsCandidate RequirementsProven reception/front-of-house experience (essential)Strong problem-solving skills and the ability to think on your feetExcellent communication and interpersonal skillsConfident IT user with knowledge of Microsoft Office packagesAbility to multitask and remain calm under pressureA professional, approachable, ..... full job details .....