Overview

The Talent Set are delighted to be working with a fantastic children’s hospice charity to recruit their Supporter Engagement Manager.The charity offers a flexible working environment, with hybrid working and an expectation to work from their North London office 3 days per week.Base pay range

Direct message the job poster from The Talent SetResponsibilities

The Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacy and ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with the wider fundraising team to devise and execute creative and effective stewardship journeys.Management of the supporter segmentation and journey in order to increase levels of engagement and stewardship.Manage a continuous cycle of testing new channels and developing acquisition and retention individual giving products, based on audience insight and sector trends.Effective line management, professional support and personal development of the two Supporter Engagement Officers.Monitor budgets, targets and KPI’s used to evaluate the effectiveness of activity and making recommendations to enhance future performance.Develop and grow the regular giving club exponentially.Develop and implement rich supporter journeys that help build lifelong engaged relationships with supporters.Develop the charity’s legacy programme including effective marketing activities.Brief internal stakeholders on Individual Giving campaigns to ensure effective finance, data, supporter care and communications processes are followed. Identify opportunities to cross-sell Individual Giving campaigns across all existing audiences.Person Specification

Demonstrable experience of successfully managing high performing individual giving income.Proven experience of developing and delivering effective stewardship journeys for multiple audiences.Proven experience developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.Exceptional interpersonal skills and able to inspire a wide range of stakeholders.Experience of databases and audience segmentation and use of data analytics.How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.Commitment to Diversity

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

MarketingIndustries

Fundraising and Non-profit OrganizationsReferrals increase your chances of interviewing at The Talent Set by 2xGet notified about new Engagement Manager jobs in

London Area, United Kingdom .London, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr