Overview

Role Title: Technical Operations ManagerLocation: Hammersmith - Commercial/Events SpaceRole Purpose: Provision of all-round engineering support, maintaining the systems within agreed framework with the client. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health and Safety/building codes of practice.It is the Technical Manager''s responsibility to manage the Shift Teams ensuring that an authorised person is on duty at all times, to act as a coordination point for the day-to-day activities on site between the team, specialist service partners and Project works, including completion of the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and conscientious.Responsible for ensuring that all activities (PPM, reactive tasks and breakdowns) within the building are known and that they are being carried out with due regard to Health and Safety, maintaining the 100% uptime criteria. Also responsible for ensuring the shift-manning levels are maintained.Maintain excellent standards of response to plant failures, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently.Main Duties and Responsibilities

Supervise, co-ordinate and control the Shift Teams and engineers, ensuring the operational team undertake PPM or reactive works in accordance with the agreed timescale, providing technical support and training for the all EngineersAllocate PPM tasks to Shift Teams ensuring timely completion and PPM closureOperate all systems within the buildings in a competent, effective and efficient manner (including HV operations)Controlling all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits - prepare and have approved Standard Operating Procedures/PTW in advanceEnsure that Specialist Service Provider worksheets are signed off that quality of work is inspected and recommendations are escalated within the site teamMaintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, standard of housekeepingEnsure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the SupervisorsPlant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingEnsure that on a monthly basis the external trackers for site are maintained to an acceptable standardEnsure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPIsEnsure all record keeping functions are completed on a Daily basis:Timesheets completed fully, signed and countersignedPPM allocation and completionHandover to opposite shift (Shift Change Over Log) is completed before leaving site, updating the status of any out of hours helpdesk tasks the appropriate logIncident reportsHolidays and sicknessIssue of work permits when requiredMonthly report generationForward maintenance register upkeep (FMR)OandM and asset data upkeepFinance control (working within budgets)Operation and troubleshooting for the following: Building management system, Control system, Air conditioning systems (VAV, VRV, FCUs, CAV Boxes), Wet and dry systems, AHUs variable speed, Boilers and heating system, CHP Systems, Generators and controls, AC/DC motors, UPS systems, Emergency lighting, HV systems (training provided)To liaise with the site team and be aware of scheduled specialist service providers visits and have approved standard operating procedures with risk assessments/work permits in advanceEnsure that service providers worksheets are signed off, quality of works are inspected and any recommendations/problems are escalatedExperience and Qualifications

10 years experience in Building Services industryHV authorised person (desirable)CandG Pts. 1, 2 and 3 in electrical/mechanical or equivalent18th Edition IEE: Wiring and InstallationStrong communication skills and the ability to deal with all levels of staff, or difficult situationsAbility to operate and investigate CAFM systemsIOSH AccreditedDemonstrate a good understanding and be technically competent in all building services, UPS, generators, static switches, water treatment, refrigeration and air conditioning and CHP systemsAbility to lead, motivate and direct a team of technicians/operativesPro-active in achieving the highest standard of operationHave enhanced IT skillsEmployee Benefits

26 days holiday plus bank holidaysCompany funded health cash planAbility to buy and sell holidaysLife assurance 3x base salaryCAT2 company pension scheme employer match up to 5%Employee Assistance Program (EAP)Cycle to work schemePurchase an electric vehicle via salary sacrificeEmployee discounts with various brandsLearning and development programs, training and career opportunitiesWhat you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

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