We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties

• Process sales orders, quotations, and invoices accurately and in a timely manner.
• Maintain and update customer portal.
• Handle customer inquiries, complaints and follow ups.
• Raise and respond to enquiries
• Speak with other departments to ensure customer journey runs smoothly without delays.
• Monitor and respond to enquiries in the mailboxes.
• Checking orders, looking at data and sales reporting
• Understanding products and customers
• Process warranty claims.
• Raise any issues or delays with relevant dept

Skills

• Proven experience in sales administration, sales support or sales/administrative roles.
• Proficiency in MS Office (Excel, Word, Office)
• Experience with CRM software
• Strong Organisational and multitasking skills
• Excellent written and verbal communication skills
• Attention to detail and high level of accuracy
• Ability to work independently and as part of a team

If you would be interested please apply now