Senior Care Coordinator - Beccles Branch Full-time Beccles Home Support Matters £31,000 Are you an organised, people-focused leader with a passion for delivering outstanding home care? Do you thrive in a fast-paced environment where every day is different? If so, we''d love to hear from you! We''re looking for a Senior Care Coordinator to join our Beccles team and play a key role in ensuring our customers receive safe, high-quality, person-centred care. This is a fantastic opportunity for someone with coordination or care experience who is ready to step into a senior role and make a real impact. About the Role As our Senior Care Coordinator, you''ll be responsible for the day-to-day leadership of the coordination team, ensuring care services are planned and delivered smoothly and efficiently. You''ll oversee referrals, rota management, staffing capacity, compliance tasks and act as a key support to the Registered Manager. This role is central to the smooth running of our service and offers the chance to lead, support others, and make meaningful decisions that directly improve the lives of those we support. Key Responsibilities Referral and Brokerage Oversight Oversee the management of brokerage referrals Ensure referrals are responded to within SLA/KPI timeframes Confirm acceptance/decline decisions and action CPLI contracts within required deadlines Rota and Capacity Management Oversee allocation of care/support workers to customer visits Maintain rota stability ..... full job details .....