Overview

Senior Account Manager – Display Graphics. Location: Greater Manchester. Salary: £Competitive Salary. Reference: J3376.A display graphics company at the forefront of the industry is expanding its team of industry leading experts. They are looking for a senior account management professional with the experience and skills necessary to help clients achieve their commercial goals. You will work with key clients and be right by their side every step of the way, from initial concept to finished printed products. The candidate we seek will stand out with their creative ideas and world-class customer service and will be someone who consistently delivers best-in-class and makes our client the go-to supplier in their sector.Responsibilities

Manage a portfolio of accounts from varying business sectors, and manage ongoing projects with clients to a high standard.Liaise with clients and internal departments to ensure our clients receive exceptional service.Identify and develop opportunities for growth through a commitment to customer service excellence.Ensure satisfaction is achieved through proactive management and communication.Support retention and development of clients through first-class services.Act as the first escalation point with the Client Support Team.Be the key voice of the company and uphold company values to drive reputational excellence within the industry.Manage and lead the account management of some of the business’ key clients and strategic accounts.Respond to all client requests for information in a timely manner in line with internal SLAs.Provide quotes to clients from existing price matrices.Qualifications, Skills and Experience

IT literate with fast and accurate administrative skills.Strong organisational skills and excellent communication.Ability to prioritise under pressure; leadership qualities and a desire to progress into team management.Problem-solving attitude and a personable approach with good relationship-building skills.Professional, courteous, and accustomed to working in a high-pressured, client-facing environment.This position has now been filled , but has been left on our website as we may have similar vacancies to this on an ongoing basis. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would be in your interest to email your CV (as a Word document), depending on sector, to our divisional heads. They will email your CV internally to the consultant who specialises in your exact sector.

#J-18808-Ljbffr