About the Role:

One of my local government clients are currently recruiting for an experienced proactive and organised Administrator to join the Parking Permits Team on a temporary contract. This role plays a vital part in supporting the delivery of essential parking services to local residents and businesses operating in Controlled Parking Zones (CPZs).

Key Responsibilities:

• Review and process online parking permit applications for residents and businesses

• Assess eligibility, issue permits, or request further information where needed

• Respond to enquiries via telephone and email in a professional and timely manner

• Provide face-to-face customer support at the permits counter in reception

• Liaise with internal departments, residents, and external stakeholders to resolve permit-related queries

• Handle complex or escalated cases with professionalism and attention to detail

• Maintain accurate records in accordance with council procedures and data protection regulations

Key Requirements:

• Previous experience in a similar administrative role, ideally within local government or a parking services environment

• Strong communication skills – both written and verbal

• Excellent attention to detail and ability to work independently

• Confident using IT systems and managing customer data

• Able to remain calm under pressure and prioritise tasks effectively

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.