Customer Service Coordinator Clydebank Permanent Appointment Salary up to £30,000 Position: Customer Service CoordinatorLocation: Clydebank, office based.Hours: Monday - Thursday, working 08:00-17:00 and Friday 8:00-12:30About the RoleWe are working with a large private sector company looking to add a dynamic Customer Service Coordinator to their team. In this role, you will be at the forefront of customer interactions, ensuring a seamless process from enquiry to delivery. You''ll have the opportunity to make a significant impact by coordinating sales orders, preparing export shipments, and maintaining high standards of customer satisfaction.Main Responsibilities-Prepare and Send Quotations: Respond to customer enquiries with accurate quotation-Negotiate and Close Sales: Collaborate with customers to negotiate delivery times, close sales, and process orders.-Sales Order Processing: Input, acknowledge, maintain, and invoice sales orders, ensuring timely and accurate delivery.-Liaise with Internal Teams: Work closely with Sales Operations Planners and other departments to coordinate orders.-Prepare Export Shipments: Manage export shipments, liaise with carriers, and complete necessary transport documents.-Customer Query Resolution: Address and resolve customer queries and complaints professionally.-Sales Administration Support: Assist Sales Operations Planners with various administrative tasks.-Additional Sales Operations: Support other sales operations functions as ..... full job details .....