Senior Pensions Administrator

Location: London - Charing Cross nearest tubeHybrid WorkingWe are seeking an experienced Senior Pensions Administrator to join our clients London-based team. In this role, you''ll play a key part in ensuring accurate delivery of pension administration services, supporting and mentoring colleagues, and maintaining strong client and member relationships.Your role as Senior Pensions Administrator:Check, authorise, and monitor work produced by team membersTrain, mentor, and assist less experienced administratorsEnsure scheme benefits are calculated and paid accurately in line with scheme rules and pensions legislationMaintain membership records and ensure database accuracyProvide technical information to members, clients, and third parties, both verbally and in writingLiaise with clients, actuaries, consultants, providers, pension payroll teams, and other stakeholdersHandle member queries confidently via phone, email, and letterPrioritise workloads effectively to meet deadlines and service levelsSupport project work as directed by the Team Leader or ManagerEnsure compliance with ISO and AAF accreditationsContribute to a culture of high standards, quality, and client responsivenessThe person:Solid experience working with Defined Benefit (DB) pension schemes.Strong pensions industry background with up-to-date knowledge of legislation and disclosure requirementsSkilled in MS Office applications, particularly Excel and WordTakes ownership, accountability, and pride in delivering ..... full job details .....
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