Title: Fulfilment Supervisor Industry: Fashion Retail Warehouse Hours: 35 hours over standard warehouse hours with flexibility to cover peak periods. Salary: Circa 29,000 Applications: CV and Covering Letter Reporting To: Warehouse Manager Role Purpose The Fulfilment Supervisor is responsible for the day-to-day supervision of outbound fulfilment operations, ensuring customer orders are picked, packed, and dispatched accurately and on time. This role leads warehouse operatives on shift, maintains operational pace and standards on the warehouse floor, and works closely with Stock Control Team Leaders to support stock level accuracy and availability. The Fulfilment Supervisor plays a key role in protecting service levels during both core trading and peak periods. Key Responsibilities Fulfilment and Dispatch Operations Supervise picking, packing, and dispatch activity to meet service expectations Ensure orders are processed in line with agreed cut-off times and SLAs Monitor workflow throughout the shift and reallocate labour as required Act quickly on exceptions, system issues, or failed actions Maintain clear, organised dispatch and pick areas OTIF and Service Performance Take ownership of on-time, in-full delivery performance for outbound orders Identify and resolve causes of service delays or fulfilment failures Escalate risks to service or customer experience promptly Stock Accuracy and Availability Work closely with Stock Control Team Leaders to maintain stock level ..... full job details .....