Are you a Technical professional with strong experience in quality, compliance, and customer-facing roles?
We’re currently hiring a Junior Technical Manager (Customer & Supplier Liaison) to work closely with key retail customers and suppliers, ensuring the highest standards of product quality, legality, integrity, and safety across a wide product range.

Tell me more...
In this role, you’ll support and liaise directly with customers, suppliers, and internal teams, managing product quality performance, compliance with customer policies, and driving continuous improvement across the supply chain. You’ll be involved in auditing, KPI reporting, supplier development, product trials, and delivering innovation in packaging, varietals, and shelf life. This is a varied, hands-on role ideal for someone with proven technical expertise, excellent communication skills, and the ability to manage multiple priorities.

Upto £40,000pa, plus benefits and development opportunities.

What do you need?

• Experience in technical, quality assurance, or compliance within produce, food manufacturing, or FMCG

• Proven customer-facing experience with major retailers (M&S experience desirable)

• Strong auditing skills (M&S standards, BRCGS, FSQI, Select Farm preferred)

• Knowledge of ERP systems (Prophet advantageous) and Microsoft Office

• Experience in supplier visits, product trials, and continuous improvement projects

• Excellent problem-solving skills and ability to work under pressure

• Full right to work in the UK

What will you be doing?

• Supporting product safety, quality, legality, and integrity across the supply base

• Liaising with customers on KPIs, complaints, and performance reporting

• Organising and attending supplier/customer visits and audits

• Maintaining technical libraries and ensuring compliance platforms are up to date

• Leading and supporting innovation projects (packaging, varietals, shelf life)

• Collaborating with technical, commercial, packaging, and production teams

• Delivering masterclasses and upskilling sessions for internal and supplier teams

• Driving supplier development and resilience planning initiatives

• Managing and reporting on customer compliance requirements

The details:

• Full-time, permanent role

• Involves customer site visits and supplier travel as required

• Excellent opportunity to work with leading retailers and a wide product portfolio

• Benefits package includes holiday allowance, pension, and professional development

If you’re ready to take on a high-profile technical role with a focus on customer satisfaction and supplier excellence, click the APPLY button now for a quick CV review – or call Steph for more information.

Kingdom People is acting within the capacity of a Recruitment Agency for their client.