About The TeamA well-established, family-owned independent practice with a reputation since 1978 for delivering high-quality eyecare with a warm, community-focused approach.Blending exceptional service, holistic eyecare and a curated eyewear collection to suit every lifestyle and budget.As the practice continues to grow, we''re looking for someone who shares our values - friendly, professional, patient-centred and passionate about delivering outstanding care - to step into a key leadership position.The RoleThis is a hands-on role where you''ll play a central part in the success of the practice. You will:Support the day-to-day running of the Pinner branch, ensuring smooth and efficient operationsLead, support and develop a small team of dispensing and support staffMaintain high levels of patient care, ensuring every visitor feels welcome, listened to and well looked afterSupport with dispensing duties, customer queries, diary management and general practice administrationAssist with stock control, supplier relationships, merchandising and local marketing initiativesRepresent the practice within the local community, building relationships and helping drive referrals and brand awarenessAbout YouThis role is perfect for an experienced Optical Assistant who is ready to take the next step into management. You will be:Confident in dispensing and patient care, with strong optical knowledge gained in practiceA natural organiser who enjoys taking responsibility and leading othersWarm, ..... full job details .....