IT Support Technician Salary: 35,000 - 40,000 per annum Location: Colchester Onsite during probation, followed by optional hybrid working (3 days office / 2 days from home)REED Technology are working with a client who are looking for IT Support professional with a passion for technology and problem-solving to join their team and provide vital technical support to users across the business.In this role, you''ll be responsible for supporting, deploying, monitoring, and maintaining the organisation''s IT systems and applications. You''ll play a key part in ensuring smooth day-to-day operations, while also having the opportunity to contribute to exciting IT projects.Key Responsibilities:First Line Support: Provide technical assistance to office-based, remote, and mobile users.PC and Software Rollouts: Assist with hardware and software deployment across the organisation.Server Management: Perform daily monitoring and maintenance of server infrastructure.Mobile Device Support: Set up and provide support for mobile devices.Application Deployment: Install, configure, and maintain applications as required.Project Support: Collaborate on IT projects and system improvements.Documentation: Maintain accurate records of processes and procedures.Ideal Skills and Experience:Previous experience in an IT helpdesk or technical support role.Knowledge of Windows 7 - Windows 10 environments.Proficiency in Microsoft Office 2016 / Office 365.Exposure to Windows Server (Apply online ..... full job details .....