Data Centre Cleaning Assistant Supervisor Role Summary We are seeking a proactive and experienced Cleaning Supervisor to lead and support a team of cleaning operatives within a high-security data centre environment. This is a dual-role position requiring both leadership and hands-on involvement, with approximately 50% of time dedicated to performing cleaning duties alongside the team. The successful candidate will ensure service excellence, uphold ISO (phone number removed) Class 8 standards, and foster a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Leadership • Supervise a team of cleaning operatives across designated zones within the data hall and support areas. • Allocate tasks and monitor daily performance to ensure service delivery meets SLAs. • Actively participate in cleaning duties, maintaining high standards and setting the example for the team. Quality Assurance • Conduct regular audits and inspections to maintain ISO (phone number removed) Class 8 cleanliness standards. • Report and resolve non-conformances swiftly and professionally. Team Development • Train new operatives on data centre protocols, safety procedures, and cleaning techniques. • Provide ongoing coaching and support to maintain consistent service quality. Client and Stakeholder Engagement • Liaise with the on-site Account Manager to report progress, issues, and improvement opportunities. • Respond to client requests and feedback with professionalism and ..... full job details .....