Job Title: 2nd Line Engineer Location: Chester, Cheshire Salary: 31,000 - 36,000 DOEOur client, a growing IT solutions provider are looking for a 2nd Line MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer service that offer network management, cybersecurity, cloud solutions, and IT support to SME''s across Cheshire and the North West.Day-to-day:Provide 2nd Line IT Support to a range of clients via remote tools, calls and emailsHandling escalations from 1st line teamAssist in maintaining on-site servers including AD serversManagement and support of VoIP technologiesSupport disaster recovery and backup systemsProvide advanced troubleshooting and resolution for network and system issues.Manage, configure and maintain client infrastructure, including servers, networks, firewalls etcAssist with 3rd line engineers to deliver IT strategiesThe ideal candidate will have experience with:Active Directory and Group PoliciesOffice 365 and ApplicationsOn-prem Servers - Management (AD Servers/remote desktop servers)Backup Solutions / Disaster RecoveryCloud technologies and/or migrations - AWS /Azure / EntraNetworks - Routers, Switches, FirewallsVoIP / Telephony SystemsBenefits:Certification investment and trainingMonthly and annual recognition awardsWorkplace Pension SchemeOvertime availableIf the role sounds like something you are interested in and you have the required skills, then please apply ASAP for immediate consideration.In Technology ..... full job details .....