Position: Ocean Imports CoordinatorLocation: RochesterSalary: £30,000 - £35,000 Our client, a well-established freight forwarding company are actively seeking a skilled Ocean Imports professional to join their team. The successful candidate will be responsible for managing all aspects of ocean import operations, including FCL and LCL shipments, ensuring accurate documentation, timely updates, and excellent customer service, while liaising with overseas offices and internal teams to support smooth delivery of goods. Job Overview Manage all shipping documentation accurately and on timeMonitor shipments through effective communication with overseas offices and internal team membersProvide customers with timely and accurate updates; ensure online tracking information is up to date and visibleOrganise delivery of customer goods within company credit policyHandle customer and overseas partner queriesAct as cover when required within the teamSupport team operations and collaborate with colleagues to ensure smooth workflow Job Requirements Minimum 3 years'' experience in import ocean operations (FCL and LCL)Commercial awareness and understanding of freight forwarding operationsExperience using freight management systems, e.g., CargoWise, Sequoia, Descartes, CDSExcellent verbal and written communication skillsAbility to work independently and as part of a teamStrong customer service focus and determination to exceed expectations Salary and Benefits £30,000 - £35,000 dependent on ..... full job details .....