System, Support and Control Assistant ManagerNumber of Positions1Contract TypePermanentWorking Hours37Salary 44,804 - 47,910 (inclusive of local weighting)Job CategoryRevenue and BenefitsLocationHertfordReferenceeastherts/TP/281/145Job IntroductionAbout the roleWe are looking for an experienced and motivated Assistant Manager - Systems, Support and Control to join our team. This is a key role supporting the effective delivery of Council Tax, Housing Benefits and Business Rates. You will play a vital part in ensuring services are delivered efficiently, accurately and in line with legislation, while maintaining a strong focus on customer service and continuous improvements.What will you be doing- The administration of Housing Benefits, Council Tax and National Non-Domestic Rates- System administration- Managing staff working in different disciplines, across different sites and from home- Ensuring all performance targets are achieved- To support the shared service managers in all aspects of the shared service functions and operations- And all other relevant duties required for the operation of the shared service What we are looking forWe are seeking a confident and experienced professional who can demonstrate:- At least 5 years'' relevant management experience in Revenues and Benefits- Strong knowledge of Council Tax, NNDR, and associated legislation- Proven leadership and team management skills across diverse operations- IRRV Technician qualified or equivalent experience is ..... full job details .....