My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position DescriptionLead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform.Define programme scope, deliverables, timelines and governance structuresOversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnershipPartner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance.Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation.Lead the business and technical deployment of Fenergo, ensuring ..... full job details .....