Hotel Duty Manager

Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.What''s in it for you?Excellent salary + Tronc (non-contractual)Meals included on dutyAccommodation available if requiredEmployee recognition awardsCashback healthcare cover after probationContinued career development with recognised training providersGenerous friends and family rate at Iconic Luxury Hotels25% discount on all food and beverageDiscount on spa treatment and productsRefer a friend incentiveTeam social events, seasonal gifts and much moreCheck out behind the scenes here:
https://www.instagram.com/chewtoncareers/Duty Manager - About youConfidence in dealing with guests, managers and colleaguesEnjoy making fast paced decisions with acuuracy and carePrevious experience in reception and/or food and beverage at supervisory level minimumDrive and passion to seek out opportunities to go above and beyond for our guestsEnthusiasm and passion for your work and communication with colleagues and adept at multitaskingA keen eye for detail, organisational skills and a flexible attitudeA full, clean driving license with a minimum of two years experience is a non-negotiable requirement for this position.Aim of the Duty Manager roleTo ensure the well-being of all guests during their time at the hotel and maintaining a high level of host presence throughout to ensure the overall smooth running of the hotel at all times when on duty.Key responsibilities of the Duty Manager:Ensuring you are prepared for every shift with faultless hotel knowledgeShow passion for your guests experience by attending daily briefings to learn about special occasions, requirements and VIP guestsTo take ownership in welcoming and bidding farewell to all visitors in a warm and professional mannerEnsuring all guests receive prompt service and guidance relating to their stayBe confident in handling guest requirements, special requests and complaintsBe flexible in covering all departments and offer support regarding the team to ensure they are equipped for serviceTake ownership in the smooth running of all departments during your shiftIf this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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