Are you an experienced Team Leader with a strong background in financial services? Ready to take on a new challenge in a dynamic, fast-paced environment where you can lead, motivate, and make a real impact? Join Huntswood as we continue to grow our project with one of the UK''s top retail banks and play a key leadership role at the heart of this high-profile operation.Location: Northampton / Hybrid (Office-based Wednesdays and Thursdays)Start Date: Wednesday 6th May 2026Day Rate: £246 per day (via Husp Umbrella - we''ll support you through the process)Hours: Monday to Friday, 9am-5:30pmWhat You''ll Be Doing:In this role, you will manage a team of Administrators to ensure quality and productivity targets are consistently met, conducting regular quality assurance checks and providing coaching to support individual development. You will act as the point of escalation for complex cases, monitor performance MI, and deliver accurate reports. Working alongside the other team leader this position will also involves supporting the onboarding and training of new team members, making confident, informed decisions, and identifying opportunities for process improvement. You will liaise with internal stakeholders and the client while ensuring all activity adheres to regulatory and compliance frameworks.What We''re Looking For:Previous experience leading a team in financial servicesGood understanding of FCA-regulated environmentsStrong attention to detail and clear communication skillsAble ..... full job details .....