Join us as a Room Attendant at 45 Park Lane Hotel, recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 and 2025 and Hotel of the year

London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.We care about your career and are proud to have the absolute best people in the industry.When you join us as a Room Attendant at 45 Park Lane Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What youll doAs a Room Attendant, you''ll enjoy your work and take pride in delighting our guests:You will be responsible for seamless service, discretion, intuitive, and flexible during their day. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience.Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Room Attendants.The items shared are the essence of a day in the life of a Room Attendant, but well make sure you are provided with specifics on how we care for our hotel.The operational hours of work are shift-based and may be subjected to change. These currently set as:Monday to Friday: 08:30 - 23:00Saturday and Sunday: 09:30 - 23:00

What youll bringEssential Skills and ExperiencePrevious experience in a 5star hotel/apartments - at least 1 year, as a room attendant performing light, deep cleaning duties in the hotel and public areas and turndown servicesVerbal communication skills

English is the primary language used in our hotel.Patience and the ability to remain calm in stressful situations.The ability to work on your own.Customer service skills.To be thorough and pay attention to detail.Physical fitness and endurance.The ability to organise your time and workload.Preferred SkillsC arrying out of general hotel room cleaning and servicing, turn down service, public areas attending, dusting, vacuuming, mopping, polishing, reorganizing, steaming and ironing , descaling, bed making, maintenance reporting and team work

What youll getComplimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.Discounts

: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends and Family stay discounts out hotels, Benefit from discounts at various high street and online shopsEmployee Perks

: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.Training and Development:

Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.Social Events:

Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.Referral Bonus:

Earn a £1000 bonus when you recommend a friend.Well-being Support:

Access immediate well-being advice because we care about our employees.We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People and Culture team on 02073197011 or email

so that we can discuss how we can support you through this process.

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