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Permanent

Guest Services and Administration Coordinator

City
money-bag 27976.00-27976.00 Annual
3103844182
Posted Yesterday

Job Purpose:The role of the Welcome Experience Specialist is to provide the highest level of care to our clients and internal stakeholders, personally taking responsibility for their requests to ensure that they are completed in a timely manner, exceeding their expectations where possible.We don''t just offer a great welcome; we take care of all the little things that make a real difference to the experiences people have. People make companies and we want all of us at SPS to be the most positively engaged, working together in supportive teams, and always evolving to provide the best service. The foundation of our culture is to build trusted partnerships with our people and our clients.Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier and larger-than-life welcome, whilst remaining security conscious, knowing the difference between being discreet and going the extra mile to anticipate needs.Duties and Responsibilities:Guest Welcome and Support• Greet all guests and PwC staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service.• In Regional offices provide Reception Welcome services. Communicate visitor and guest arrivals ..... full job details .....

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