French speaking Hotel Reservations ExecutiveLondonRef: 765CACompany ProfileA prestigious luxury hospitality group with iconic hotels in the UK and continental Europe. The company is renowned for its exceptional service and distinctive guest experiences.ResponsibilitiesFrench speaking Hotel Reservations ExecutiveLocation: Central LondonSalary: £35,000 per annumRef: 765CAMain duties:To manage reservations enquiries and bookings for luxury hotel properties while providing a seamless and memorable experience for international clients.The role:– Handle incoming room reservations in French and English– Deliver a first-class guest experience with attention to detail and warmth– Maximise room revenue through effective cross-selling and up-selling strategies– Maintain detailed knowledge of multiple hotel properties, offers, and packages– Liaise with internal departments to ensure smooth guest journeys– Represent the brand professionally via phone, email, and online channelsCandidate''s Profile– Fluent in French and English (spoken and written)– Previous experience in hospitality, reservations, or customer service preferred– Confident communicator with a warm and professional approach– Organised, detail-oriented, and comfortable working in a fast-paced environment– High standard of personal presentation and interpersonal skills– Proficient with Microsoft 365; knowledge of hotel CRM/reservation systems is an advantage

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