About us Avencia are partnered with a global Corporate and Specialty insurer who seeking candidates with Multinational/International Programmes experience to join their Captive Services team. The role This position is focused on the efficient and effective servicing of Captive Accounts across a Global Network. The role operates within agreed underwriting and operational authorities, ensuring high standards of data quality and compliance. You will liaise closely with international servicing offices to understand local regulatory requirements, market practices and operational constraints, supporting the successful implementation of multinational programmes. You will support the Captive Manager and Captive Team Leader in delivering a first-class service proposition to Captive clients throughout the value chain. Key accountabilities Support the implementation of Captive Multinational Programmes by liaising with servicing offices and regional hubsValidate instructions, ensure timely completion of required actions and resolve discrepancies with local partiesGather and share market intelligence on local regulations and practices impacting programme deliveryAssess complex operational risks and escalate where necessary in line with policyEnsure adherence to KPIs and SLAsTrack policies and premiums to support timely collection and issuanceAssist with documentation for regulatory submissions where requiredWork with Credit Control to ensure accurate and swift premium movement and ..... full job details .....