Customer Service Advisor Repair Centre Up to £30,500 per annum 45 hours per week Location: Cirencester GL7 What we offer Excellent salary includes remuneration for Saturday rota shifts 30 days annual leave (Inclusive bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences. About the Role As a Customer Service Advisor, you will be the public face of Motofix, ensuring every customer receives a seamless and positive experience throughout their repair journey. You will provide friendly and professional support, ensuring customer satisfaction while maintaining efficient administrative processes. This role requires initiative, attention to detail, and the ability to provide outstanding customer service in a fast-paced environment. Key Responsibilities Customer Engagement Provide a professional and welcoming meet and greet service to customers. Booking and Scheduling Schedule vehicle repair bookings, ensuring smooth workflow management. Guiding Customers Assist customers through the repair claims process, providing clear and reassuring guidance. System Updates Maintain accurate records in repair ..... full job details .....