Join a supportive team where you''ll make a real difference in the lives of vulnerable individuals! This role offers an opportunity to provide much-needed support to those in temporary accommodation, helping them to sustain their tenancies and work towards independent living. You''ll play a key role in the team, with responsibilities ranging from tenancy sustainment to liaising with external agencies. Key Responsibilities:Conduct pre-tenancy interviews, needs, and risk assessments to understand tenant requirementsProvide a psychologically informed environment, ensuring tenants feel supported and empoweredAssist with tenancy and benefit-related issues, helping tenants understand their responsibilitiesMaintain accurate records using housing systems like Orchard and InformPromote tenant independence, guiding individuals towards managing their tenancies long-termMonitor service charge payments, arrears, and voids to ensure tenants are on track with their paymentsConduct health and safety checks within the accommodation to ensure safe living conditionsLiaise with internal teams and external agencies to coordinate support and interventionsAttend multi-agency meetings and work jointly with external partners to provide comprehensive supportWhat We''d Love to See:Experience supporting vulnerable individuals in housing or similar settingsStrong understanding of tenancy sustainment and safeguarding protocolsExcellent communication and organisational skillsIT literate; experience with ..... full job details .....