Join us as a Senior Facilities ManagerTake on a new career challenge and join us in this varied role, where you''ll be responsible for maintaining a safe and efficient workplaceWe’ll look to you to act as a trusted partner and property specialist for a portfolio of propertiesYou’ll be working collaboratively with teams across the bank to deliver improvements in process and customer experiencesThis is an office first job, so most of your time will be spent on site at our

Southend office with regular travel to the various properties within your portfolioWhat you''ll do

As a Senior Facilities Manager, you’ll be acting as the building owner accountable for all day-to-day and change activity within the property. You’ll be delivering all facilities services in accordance with approved procedures and standards, as well as making sure that service level targets are achieved in relation to running costs, energy conservation and cost reduction opportunities.In addition, you’ll be:Acting as the key interface for any projects within the property, ensuring a safe and efficient workplace with planned and reactive maintenance, through helpdesk and supply partnersUnderstanding what the customer and business thinks and feels by actively reviewing key performance indications, identifying trends and taking timely action to address areas of improvementMaintaining adherence to operating standards, quality processes and managing supplier partner relationships, in order to optimise performance and value for moneyDeveloping and maintaining effective relationships with internal, external and supplier stakeholders, enabling positive customer and business outcomes across organisational boundariesActing as internal consultant and subject matter expert to our stakeholder network, ensuring compliance with all internal and external regulatory standards, process and controlsThe skills you''ll need

To succeed in this role, you''ll need experience as a Facilities Manager in a corporate environment, managing suppliers. A professional qualification such as IWFM minimum standard of level 4, or equivalent would be an advantage.We''ll also look to you to bring:The ability to manage stakeholders effectivelyExperience of delivering projects in a corporate environmentKnowledge of risk and compliance management practicesExperience of delivering successful customer experience and service performance improvement initiatives

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