Overview

IT Service Delivery Manager – Mergers and AcquisitionsA leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced MandA programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you’ll oversee a team dedicated to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact.Responsibilities

Lead a specialist MandA IT teamOwn end-to-end IT delivery during acquisitions: due diligence to post-integrationAssess target company IT environments, risks and compatibilityCreate and manage IT integration/separation plans, including TSAs and roadmapsOversee data migration, infrastructure alignment and app rationalisationEnsure uninterrupted IT services and maintain high SLA performanceManage IT incidents, requests, changes and problems (ITIL framework)Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops)Coordinate with external vendors and manage service contractsEnsure regulatory, legal and cybersecurity compliance during transitionsCapture lessons learned and improve playbooks for future MandA initiativesSupport change management, onboarding and documentation across projectsRequirements

Extensive experience in IT service delivery/operations within MandA environmentsStrong grasp of ITIL practices and service management tools (e.g. ServiceNow)Experience with complex IT integrations, carve-outs and cloud migrationsExcellent stakeholder and vendor management skillsPRINCE2 or equivalent project management expertiseKnowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity)Ideally ITIL v4 Intermediate+ certifiedBackground in infrastructure, enterprise architecture or transformation will be highly favouredLocation and working arrangements

London based (initially 4 days per week onsite, dropping to 3 once passed probation)Senioriy level

Mid-Senior levelEmployment type

Full-timeJob function

Information TechnologyIndustries

Construction, Civil Engineering, and Engineering ServicesLondon, England, United Kingdom – 2 weeks ago; City Of London, England, United Kingdom – 6 days ago; Various locations with recent postings in London and surrounding areas

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