The Role: Resident Liaison OfficerThe Location: WatfordSalary: 30k - 38k plus package - Neg depending on experienceEmployment: 6-month fixed term contract Search is working with a well-established and highly reputable construction company who due to growth is looking for an experienced Resident Liaison Officer to join their team based in Watford. The role is based on a Fixed term contract however the role is likely to become permanent This is an excellent opportunity to join a company that can offer a secure role, competitive salary and career progressionThe ideal candidate will have experience working on external schemesDuties and Responsibilities Arranging and booking appointments/visits to properties Correspondence regarding access and resident concerns including home visits. Calling through booked appointments to confirm Build strong relationships with residents Coordinate between residents and office Attend meetings and presentations for residents where required Ensure information on vulnerable residents or those posing a risk is communicated in line with policy Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office Maintain effective communication channels with residents and office staff Demonstrable previous experience working within Social Housing/Council Residential schemes A calm, confident and adaptable communicator both in person, in writing and on the phone Strong face to face customer service experience ..... full job details .....