Assistant Night Manager

What''s in it for you?Weekly PayTeam meal whilst on shift prepared by our chefs£20 Taxi Contribution for late shiftsClothing AllowanceEvery House Membership50% off Food and Drink, 7 days a weekStaff Room Rate; Any Bedroom, Any House, $100 a nightPrivate Health and Dental CareLife AssuranceDay off on your birthdayUp to 50% Staff Discount on Cowshed and Soho HomeIn conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.Free Counselling SessionsCookhouse and House Tonic: Our Cookhouse and House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyExclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much moreTeam Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
White City House...
Located in the former BBC headquarters in West London, White City House features 1960s-style interiors, a state-of-the-art gym and rooftop pool and bar. The club features a screening room, a Cecconi''s Northern Italian restaurant, our Japanese restaurant Pen Yen with cabaret performances, plus daily music and event programming. In addition, we have 45 bedrooms housed within the original Grade-II listed Helios building.
The Role...
We are looking for a friendly, passionate and energetic
Assistant Night Manager
to join our and lead our overnight front office team in our beautiful, boutique-style hotel. As an Assistant Night Manager you will support the Night Manager to oversee the night operations of the hotel including room service, check ins, check outs and any ad hoc member requests.
What we are looking for...Previous experience working in a hotel within a managerial capacityTeam player who communicates well with all colleaguesAble to work overnight shifts on a full-time basisStrong understanding of financial auditing processes within a hospitality settingKnowledge of PMS and POS systems (e.g., Opera, Micros, etc.)Excellent numerical accuracy and attention to detailAble to work independently and take initiative in problem-solvingConfident in managing responsibilities during lone working hours.Exceptional communication and guest service skillsFluent in English, both written and verbal
What we are looking for...Up to 2-4 years'' experience in hotel or rooms division in a senior management capacityInnovator and influencer with previous experience managing hotel operations.Excellent interpersonal skills and ability to build relationships (internal and external)Strong attention to detailsExcellent customer serviceFluent in EnglishOrganised and reliableAbility to work and maximize relationships within a diverse teamComputer literacy within Opera, Micros and Adaco advantageous
White City House Opening Hours:
Mon - Weds - 7am - 1am
Thursday - 7am - 2am
Friday - 7am - 3am
Saturday - 8am - 3am
Sunday - 8am - 12am
*subject to change
Nearest Station (W12 7FR):
White City, Wood Lane, Shepherd''s Bush, Shepherd''s Bush MarketTPBN1_UKCT
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