Main Purpose of the job:-

IMPORTANT: - -A good understanding of Adult Social Care Systems and in particular LAS and Controcc, confident and understanding AI.

• To lead and develop training guidance to end users either through one to one sessions or classroom coaching - - - -
• Deliver induction training on all Adult Social Care case management IT systems to new starters
• Support -on all service changes with regards to IT system

Summary of Responsibilities and Personal Duties:

• To develop and deliver classroom training and one to one on all Adult Social Care (ASC) and Corporate IT system, including developing training programme.-

• -To provide floor walking and one to one support for social workers and other associated staff on the use of all case management IT system, preferably Liquid Logic system and ContrOcc.

• Develop and manage a library of training manuals

• To lead in the set up training data and user accounts with appropriate configuration for trainees, including liaison with the server engineers to maintain this data.

• To develop process in line with IT technology to deliver Adult Social Care outcome

• To attend user group and other associated meetings

• To be responsible for producing and present management stats to ASMT monthly

• To lead on all changes and updates on the systems and ensures training is undertaken in set timeline -

• Lead and promote good practice across Adults Social Care through upskilling the workforce on the usage of social care case management system

• To ensure that any recent legislative changes to Adults Social Care business processes are included in system updates and functionality

• To liaise with business leads and social care teams to ensure that the content of each classroom training course reflects current thinking.

• Ensure that Social Workers input accurate data that will, in turn produce high quality management reports.

• Support on IMT for system development

• Support process changes with training programs

• To prepare and update Aide Memoirs in line with Social Care business processes within the Adult Social Care IT System

Knowledge

Excellent working knowledge of the national and wider social care policy environment- - - - - S

An in depth understanding of the IT needs of client professionals working in the social- - - - - - S- - -

services environment

A good knowledge and understanding of assessment of need and the creation of- - - - - - - - - - S

care plans- -

Practical knowledge of services-within the Department and available from other agencies-

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