Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: Permanent Salary: £21,620 plus incentives throughout the year! Start date: February 2026 onwards Start your future with EE - Where your voice could be the start of something big What''s in it for you:A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, TV''s, gaming consoles and subscriptionsDiscount codes to give out to friends and familySupport to carve your own career path. We''re passionate about helping our people grow the career they wantSeason Ticket Travel Loan - giving you the funds to pay for your travel to and from work up frontOnline GP: Access to a private GP 24/7 for you and your immediate family What you''ll be doing:At EE, we believe every customer interaction should be a positive experience. You''ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You''ll use your energy and ambition to thrive and meet goals, and ..... full job details .....