We are looking for a proactive and resident-focused Visiting Officer to join a busy Housing Needs service. This is a frontline role where you will be the face of the Council, conducting home visits to residents in temporary accommodation and those applying as homeless, including those in council, housing association, and privately rented homes. The role is key to ensuring properties are safe, suitable, and well-maintained, while also identifying vulnerabilities, safeguarding concerns, and tenancy issues. You will work closely with other departments, agencies, and support services to protect residents'' wellbeing and help them sustain their tenancies. The Role Carry out home visits to assess property suitability, occupancy, and health and safety compliance. Identify repairs, maintenance issues, disrepair, or property hazards and refer to the relevant teams. Detect and refer suspected tenancy fraud, homelessness application fraud, or breaches of tenancy conditions. Promote fire safety, test alarms and CO detectors, and refer to fire safety teams where necessary. Identify and support residents at risk of abuse, neglect, or tenancy breakdown by making referrals to safeguarding or support services. Collect and verify household information, including employment and disability status, to inform service planning. Advise residents on tenancy and housing matters, signposting to relevant services. Respond to emergency incidents and ensure lessons are fed back into service ..... full job details .....