Job title: IT Infrastructure and Operations Engineer Location: Hereford and Swindon Job Type: Permanent Our client is seeking a skilled IT Infrastructure and Operations Engineer to support a newly merged organisation by delivering robust IT infrastructure and operational excellence across cloud services, business applications, and core networking systems.You''ll lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation of governance and security protocols. Key Responsibilities:Administer Microsoft 365, Azure, Intune, and Entra ID environments.Support infrastructure standardisation and performance optimisation.Manage DNS, DHCP, and core network services.Lead SharePoint and Teams governance and data migration.Enhance endpoint security and oversee backup and disaster recovery.Provide end-user support and training, ensuring ITIL-aligned service delivery.Maintain compliance with ISO 27001 and Cyber Essentials Plus.Skills and Experience:Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams).Strong networking knowledge (Wi-Fi, VPN, LAN/WAN).Experience with endpoint management and cloud security tools.Excellent communication and problem-solving skills.Microsoft certifications preferred; Cisco Meraki experience desirable. If this sounds like the role for you, we want to hear from you! Please provide ..... full job details .....