Client Service Coordinator
Client Service Coordinator Location: Birmingham (Modern Hybrid: 3 days office / 2 remote) Salary: £30,000 per annum Reporting to: Operations ManagerThe Opportunity Following four major contract wins Attega are Recruiting on behalf of our rapidly growing client who is seeking a high-energy Client Service Coordinator to join the Birmingham hub. This isn''t just a helpdesk role; you will be the operational "nerve center" for our business, supporting a rapidly expanding portfolio of 13 core sites and 700+ background assets.As the primary link between our 120+ field engineers and our key clients, you will play a critical role in ensuring we deliver "quality without compromise."Key Responsibilities Contract Support: Act as the dedicated point of contact for prestigious client accounts, building long-term relationships through proactive communication.Operational Dispatch: Manage and coordinate reactive maintenance calls, ensuring engineers are dispatched efficiently to meet strict SLAs.PPM Administration: Oversee the scheduling of Planned Preventative Maintenance (PPM) across a diverse estate, including retail, healthcare, and commercial sectors.Tech Integration: Utilize our advanced CAFM platforms and AI-driven tools to track asset history, compliance, and job completion.Reporting: Assist the management team in factoring data into costing and providing clients with transparent updates on their estate performance. The Perks Career Growth: We are scaling fast we promote from ..... full job details .....
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!