Business Support Manager Your new company An environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.Your new role Act as first point of contact for clients, managing queries and service deliveryOversee client account processes: onboarding, maintenance, and closureMaintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPRImplement and manage quality assurance systems and document controlCoordinate financial processes: invoicing, credit control, purchase ordersSupport team operations, recruitment, meetings, and business developmentReport on KPIs, client satisfaction, and quality performance to senior leadershipWhat you''ll need to succeed Strong client service ethic and attention to detailRecent and substantial experience in senior business support, office management or equivalent position.Proficiency in Microsoft OfficeExperience with ISO9001:2015 quality systemsExcellent communication, organisation, and interpersonal skillsWhat you''ll get in return Environmentally conscious companyHybrid workingFree parkingFull benefits package available with application progression. What you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ..... full job details .....