Service Desk
Service Desk Technician | £150 - £160 p/day (Inside IR35) | Stockport (5 days onsite) | Contract (3months +) | January StartOur client is looking for a Service Desk Technician to join their team based in Stockport. They are open to applications from those who have recently graduated, have an IT related qualification or have a couple of years experience. They are looking at a January start date and the contract is initially 3 months with the possibility of extension. There is also a chance for this to turn permanent. Location: Stockport (5 days onsite)Contract: Until April (could extend)Rate: £150 - £160 p/dayKey ResponsibilitiesOversight of the phone replacement process, including coordination with end users.Configuration and deployment of mobile devices using the organisation''s mobile device management (MDM) platform.Maintenance and updating of the IT asset register.Recording and updating new device information within the MDM system.Coordination of the dispatch and return of IT hardware.Handling peripheral equipment requests, including ticket processing, equipment distribution, and administration of charge transfer procedures.Management of shared mailboxes, including communication with staff regarding phone replacement requests.Monitoring and managing unassigned job queues integrated with mailbox and self-service ticketing systems.What we are looking for:Previous IT experience/qualificationExcellent communication and problem-solving skillsAbility to work independently and ..... full job details .....
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