Role Overview: One of my local government clients is seeking a skilled and detail-oriented Parking Appeals and Representations Officer to join the Back Office Parking Team. The successful candidate will report to the Team Leader and play a key role in managing the statutory process related to Penalty Charge Notices (PCNs). Key Responsibilities: Investigate and respond to all correspondence at various stages of the statutory process including: Informal Challenges Representations Appeals Charge Certificates Other related communications Draft high-quality responses that meet productivity and quality standards Manage caseloads efficiently and produce work to strict deadlines Analyse each case thoroughly and make fair, evidence-based decisions Essential Skills and Experience: Previous experience in handling parking representations and appeals Ability to analyse evidence and apply judgement appropriately Strong written communication and time management skills Familiarity with local authority parking legislation and processes If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd. ..... full job details .....