Are you experienced in road freight forwarding and enjoy managing customer accounts in a fast-paced logistics environment? A growing logistics business in Manchester is looking for a Freight Account Executive with strong road freight knowledge to join their branch team. This is a key role focused on managing client relationships and overseeing European and UK road shipments end-to-end.The RoleYou''ll be the main point of contact for key road freight clients, ensuring their shipments move smoothly, efficiently, and on time. From quoting and booking to tracking and resolving issues, you''ll take full ownership of the customer journey.Key ResponsibilitiesManaging UK and European road freight shipments (FTL / LTL / groupage)Providing accurate quotations and rate negotiationsCoordinating with transport, warehousing, and customs teamsMonitoring service levels and KPIsProactively updating customers on shipment status and delaysHandling queries, claims, and escalations professionallyBuilding long-term client relationships and identifying growth opportunitiesWhat We''re Looking ForExperience within road freight forwarding (essential)Strong understanding of UK and European haulage operationsConfident managing multiple shipments and prioritiesCommercial awareness and customer-focused mindsetExcellent communication and problem-solving skillsComfortable using TMS, freight portals, and ExcelWhy Apply?Join a supportive and collaborative Manchester branchTake ownership of key accountsBe ..... full job details .....