Overview

We are seeking a skilled Helpdesk Administrator to join our team. The ideal candidate will be responsible for working on our IT System and our clients IT system to update all jobs full daily live.Duties

Log new jobs using our system (Big Change)Update Clients system (Plentific/Total Mobile)Scheduling in new works with residentsScheduling jobs on to our system and allocating works to operativesDealing with chase ups and phone calls from Clients.Uploading job cards reports to the Clients systemExperience

Proven experience working in Housing Maintenanceknowledge of IT Client IT platformsStrong Scheduling and updating of systems experienceExcellent communication skills with a focus on customer service excellence.Ability to analyse problems effectively and provide practical solutions.If you are passionate about Customer service and working in a friendly team we encourage you to apply for this exciting opportunity as a Helpdesk Administrator.Job Types: Full-time, Part-time, PermanentPay: £23,809.50-£35,468.43 per yearExpected hours: 39 per weekBenefits

Casual dressFlexitimeOn-site gymOn-site parkingLanguage

English (required)Work Location: In person

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