FM Helpdesk Scheduler Required

Job Type: Temp - Perm

Start date: Immediate/Notice period

Location: Leeds

Salary: -27,000

JOB DESCRIPTION:

An exciting opportunity for Helpdesk Scheduler in Leeds. Our client is looking for an experienced, fast paced, and hardworking Scheduler to join their team, with an immediate start. This is initially a temp position.

Working hours

Monday to Friday

8am - 5pm.

Daily responsibilities will include:

• Booking engineers in for PPM''s and breakdowns
• Supporting other members on the help desk team as and when required.
• Managing and updating business-critical issues daily
• Accurately record details of the caller, problem and severity
• Chasing up jobs that have not been accepted/attended to
• Taking incoming calls from customers and clients
• To provide effective and efficient administrative compliance support
• Identify client requirements through telephone, CAFM Helpdesk system, and e-mail communications.
• To prepare reports and documents as required and maintain confidentiality at all times
• Monitor planned and reactive maintenance performance.

Requirements for the role

• Previous FM experience
• Admin/helpdesk experience
• Reliable
• Organised
• Proactive
• Ambitious

If you are interested in the role, please send your CV or call Jess on (phone number removed)