Position: Service CoordinatorLocation: Newtown area, PowysSalary: 27,000 - 32,000 DOE - Potential for more for the right candidateOur client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team.This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers.Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities.Job OverviewService Coordination and Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports.Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers.Revenue and Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities.Administration and Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager.Job RequirementsExperience coordinating workloads or schedulingExperience using an ERP system (training will be provided) - DesirableBackground or exposure to engineering ..... full job details .....