We are working with a fast-growing client in the construction industry who are looking for a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you’ll be the first point of contact for customer inquiries, working in a dynamic, fast-paced environment managing customer orders, quotes, and deliveries.

Salary: £30,000 - £34,000 dependant on experience.

Hours: Monday - Friday, 08:30 - 17:30

Key Responsibilities of the Customer Service Coordinator:

• Deliver high quality customer service, acting as the main point of contact for customer inquiries via phone and email
• Prepare and follow up on customer quotations
• Negotiate aspects of quotes to secure orders
• Convert Purchase Orders and confirm availability of equipment
• Create and manage customer contracts
• Ensure timely delivery of products and solutions, coordinating logistics with the relevant teams
• Collaborate with field sales to act on new opportunities
• Maintain relationships with key customers

Key Skills and Experience:

• Experience in hire control, quoting, or processing order (industry-specific experience not required)
• Strong commercial awareness and negotiation skills
• Excellent communication skills, with the ability to work independently and as part of a team
• Exceptional attention to detail and organisational skills
• Ability to manage multiple tasks and prioritise effectively under tight deadlines

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For more information and to apply click ''Apply Now'' to submit your application.