As Technical Advisor you will report to the Head of Spares Operations and Customer Satisfaction and be responsible for defining the correct spare parts based on customer requests, ensuring alignment with the original machine''s lifetime. You will support the global quotation organisation, enabling them to focus on customer-facing tasks, and coordinate with internal departments such as project execution and service operations for further investigations when necessary.

This is where you''ll excelReceiving and reviewing quotation requests via the Task system: accept spare part requests from the local Sales and Service centre (SAS) via the Task system, and review for completeness.Identifying required spare parts and define the correct part numbers: use tools such as SAP, Windchill (drawings), Bill of Materials (BoM) etc.Elaborating technical scope of complex quotations: provide a list of recommended spare parts according to defined scope or customer requirements and create part lists for machine repairs based on service engineer reports.Aligning and coordinating with RandD and Life Cycle Management: investigate and align with expert groups for requests involving machines in the current portfolio.Driving continuous improvement in spare parts requirements and processes.Visiting customer sites to gain a better insight into their machinery and use this knowledge to provide targeted technical advice.Attending and participating in technical training programs to increase knowledge of product portfolio.

These are the skills you''ll needRequired qualificationsDiploma from upper secondary school in an electrical or mechanical field, or equivalent education through other educational pathsDemonstrable technical understanding of machinery and maintenance processesStrong customer focusExcellent verbal and written communication skills, with strong networking abilitiesHighly structured, detail-oriented, and conscientious way of working, ability to use time and resources efficiently, and ability to handle multiple tasks simultaneouslyFluent in EnglishContinuous improvement attitude, innovation spirit, and openness to changeAbility to understand different cultures and adapt communication accordingly

Desirable qualificationsExperience in spare part environmentExperience in SAP

Questions? We are happy to answer them!Questions? We are happy to answer them!Bühler UK Talent Acquisition Team

Creating impact together at Bühler!Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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