Customer Service Coordinator

We''re Hiring! | Customer Service Coordinator
Birmingham
GBP32,000
Monday - Friday, 8:30am - 4:30pm
Full-time | Permanent
Bridge Recruitment is proud to be partnering with a reputable Manafacturing company, who are growing rapidly within the industry in the search for an exceptional Customer Service Coordinator to join their dynamic and supportive team!
Key Responsibilities:
As a Customer Service Coordinator, you''ll be the key connection between the business and its valued customers. Your mision? Deliver outstanding service from order to delivery.
Process and manage sale orders
Handle customer queries with professionalism and care
Keep customers updated on their order status, delays, or change
Collaborate with internal departments to ensure smooth order flow
Solve problems quickly and efficiently
Conduct customer verifications
Support the wider team with admin and project tasks
Key Attributes:
Excellent telephone manner and communication skills
A positive, solutions-focused attitude
Strong team spirit and a proactive mindset
Confident using MS Office (Outlook, Word, Excel)
CRM experience - ideally Sslesforce
Previous experience in a similar customer service or coordinator role
Ready to Take the Next Step?
If you''re ready to bring your customer srevice skills to a growing company that values excellence and teamwork, we want to hear form you!
Apply now and let''s start the conversation!
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