Bodyshop Customer Service Advisor Swindon Monday Friday 8.00am 5.00pm Full Time Permanent Salary is dependent on experience Have experience in the Automotive trade We are currently recruiting for a Bodyshop Customer Service Advisor to join our client based in Swindon. The role: Front of house working on reception and will be responsible from initial contact to estimate, repair, handover and aftercare. Provide excellent customer service, and managing the repair process from start to finish. Provide regular progress reports on repair work, via telephone, email, and the management system. Duties include answering the phone, preparing job cards/files, and liaising with all departments, customers and work providers to ensure excellent customer satisfaction. Co-ordinate allocation of courtesy cars and drivers. Updating the management system. Take payments and facilitate the handover process. Key requirements for this role: Be able to work as a team, as you will be working closely with the all departments to ensure a smooth operation Provide excellent customer service Excellent communication skills Proven organisational skills are a MUST Strong IT Skills Benefits: No weekends Relaxed and Friendly environment Private Health Insurance Company Pension By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to ..... full job details .....